Terms of Service
Last updated: January 2025
1. Agreement to Terms
By accessing or using AIRadars services, website, or platform (collectively, the "Services") provided by ITWillRock ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Services.
2. Description of Services
AIRadars provides an on-premise AI cybersecurity platform designed for regulated industries. Our Services include:
- User and Entity Behavior Analytics (UEBA)
- Compliance monitoring and reporting
- Security event detection and analysis
- AI model fine-tuning capabilities
- Integration with existing security infrastructure
- Technical support and maintenance services
3. Eligibility
You must be at least 18 years old and have the legal authority to enter into these Terms on behalf of yourself or the organization you represent. By using our Services, you represent and warrant that you meet these eligibility requirements.
4. Account Registration
To access certain features of our Services, you may need to create an account. You agree to:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Promptly update any changes to your information
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
5. License and Usage Rights
5.1 License Grant
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable license to use our platform software in accordance with your subscription agreement.
5.2 Restrictions
You agree not to:
- Copy, modify, or distribute the platform software
- Reverse engineer, decompile, or disassemble any part of the Services
- Sublicense, rent, or lease the Services to third parties
- Use the Services for any unlawful purpose
- Attempt to gain unauthorized access to any systems or networks
- Interfere with the proper functioning of the Services
6. Data Ownership and Privacy
6.1 Your Data
You retain all ownership rights to your data processed through the AIRadars platform. Our on-premise deployment model ensures your data remains within your infrastructure and under your control.
6.2 AI Models
Any AI models you create or fine-tune using the platform with your data are your property. We claim no ownership rights over custom models developed on your infrastructure.
6.3 Privacy
Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
7. Payment Terms
- Fees are specified in your subscription agreement or order form
- All fees are non-refundable unless otherwise stated
- We may modify pricing with 30 days advance notice
- Late payments may result in service suspension
- You are responsible for all applicable taxes
8. Support and Maintenance
Support and maintenance services are provided according to your service level agreement (SLA). This may include software updates, security patches, technical assistance, and documentation access.
9. Intellectual Property
The AIRadars platform, including all software, documentation, trademarks, and other intellectual property, remains the exclusive property of ITWillRock. Nothing in these Terms grants you any rights to our intellectual property except as expressly stated.
10. Warranties and Disclaimers
10.1 Limited Warranty
We warrant that the Services will perform materially in accordance with the documentation during your subscription period. Your exclusive remedy for breach of this warranty is repair, replacement, or refund at our discretion.
10.2 Disclaimer
EXCEPT AS EXPRESSLY PROVIDED, THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL IMPLIED WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE FEES PAID BY YOU IN THE TWELVE MONTHS PRECEDING THE CLAIM.
12. Indemnification
You agree to indemnify and hold harmless ITWillRock and its affiliates from any claims, damages, losses, and expenses arising from your use of the Services, violation of these Terms, or infringement of any third-party rights.
13. Term and Termination
- These Terms remain in effect while you use our Services
- Either party may terminate with 30 days written notice
- We may terminate immediately for material breach
- Upon termination, your license to use the Services ends
- Provisions that should survive termination will remain in effect
14. Compliance
You are responsible for ensuring your use of the Services complies with all applicable laws and regulations, including but not limited to GDPR, HIPAA, SOX, and other industry-specific requirements relevant to your organization.
15. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration or in the courts of competent jurisdiction.
16. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes through our website or direct communication. Continued use of the Services after changes constitutes acceptance of the modified Terms.
17. Contact Information
For questions about these Terms of Service, please contact us at:
Email: airadars@itwillrock.com
Website: airadars.com